CONSUMER LINE

Consumer Line

The consumer line will encourage clients to call at any time if they feel they have something to say or if they want to find out further information.

Our experienced staff can handle a consumer line, where you can inform and record complaints, giving solutions always under your guidance of course. Through this service the customer - consumer calls the customer service department of the firm, then the call will be routed to Transfer Solutions Call Center.

Reliable Customer Support

The service is applicable to businesses that want to create a customer's information line on their products or to public entities whose customer service departments accept a large number of calls and can not be served by existing staff.

Through this service the customer calls the customer service department of the company or public service and then the call will be routed to the Transfer Solutions Call Center.
The customer will immediately receive the information he desires without having to wait for endless hours.

DO YOU WANT TO STAY ON THE TOP OF CUSTOMER TRENDS?

CREATE A CUSTOMER SATISFACTION LINE

...AND GATHER UP-TO-DATE CUSTOMER FEEDBACK

CONSUMER LINE PACKAGE INCLUDES

  • Call management
  • Answering with the name of your company or your product
  • Call Recording
  • Information about your product/services
  • Recording and Handling complaints
  • Statistical analysis of calls
Direct Response Rate
99%
Quality of Services
99%
Customer Satisfaction
99%
Cases Resolution
95%

The Consumer Line is a useful tool for developing your business.

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