ORDER TAKING

Hi, we are professional secretaries // welcome to our call center

Call Center Services

Order Placements

Do you receive orders over the phone? This is a cheap but effective way to take orders which reduces cost significantly but at the same time prevents errors.

We have as our clients major companies in Cyprus dealing with trade in food and fresh produce, and these companies have entrusted part of order taking to us. We also have restaurants that accept orders for take-away or delivery over the phone. We can receive orders either through your own software application or via ones we have already developed for existing customers.

Customer Service

At Transfer Solutions Call Center to undertake the design and implementation of solutions that respond to the approach that you want to have towards your customers. You do not need to apply our existing packages; we are willing to adapt our automated workflows to suit your needs.

Just contact us and allow us, without any obligation, to make an initial assessment of your customer service and how we can help you in this area.
In a few days you will receive a full proposal and pricing from us that will enable you to clearly see the points of improvement though your cooperation with us.

Telephone Answering

Let our professional yet cheerful secretaries take your calls for you. Your callers always reach a friendly, professional customer experience expert.

Your callers will feel special, and you’ll look good. Transfer Solutions Call Center’s proprietary software enables a high degree of customization. You can select when we answer, who we transfer, which calls go to voicemail, and more.

Do you need partners to support your business?

To offer the perfect phone service, you must have passion and enthusiasm in communication! If you believe that we have these features, we are at your disposal!